Is my data safe when I use integrations?
Yes. Integrations are designed so that connecting a marketplace can never cost you the business data you've entered in Flippd — and there are several layers of protection underneath.
The Rules Integrations Follow
One-way sync. Flippd reads from eBay; it never creates, edits, or ends listings in your eBay store.
Your private fields are off-limits. Cost of goods, storage location, barcode, source, stock number, custom fields, and notes are never written by a sync. One field to be aware of: the item's SKU is treated as a listing field — the sync writes your eBay Custom label into it whenever the listing has one. See What does eBay sync update?
Unmatched listings ask first. On an account with existing inventory, listings that can't be matched go to a review screen instead of being created silently.
Exports are read-only. Exporting never changes your data — it's always safe to run, any time.
Disconnecting is non-destructive. Unsyncing eBay just stops future syncs; it doesn't delete or undo anything in Flippd or eBay.
The Safety Net Underneath
Cloud storage — your data lives on our servers, not your phone; it survives reinstalls and device switches.
Automatic scheduled backups, including offsite copies.
Rolling 7-day point-in-time recovery — we can restore data to any moment in the past week.
Per-item change history — the listing fields an integration changes (title, price, quantity, status, SKU, and sale amount) are logged on the item (Change History > Integrations), so any change is visible and reversible.
Good to Know
If anything ever looks wrong after an import, don't bulk-edit or delete — contact support from the ? Help icon in the header first. With the change history and recovery tools, we can put things back exactly as they were.