Flippd HelpIs my data safe when I use integrations?
Yes. Integrations are designed so that connecting a marketplace can never cost you the business data you've entered in Flippd — and there are several layers of protection underneath.
The Rules Integrations Follow
- One-way sync. Flippd reads from eBay; it never creates, edits, or ends listings in your eBay store.
- Your private fields are off-limits. Cost of goods, storage location, barcode, source, stock number, custom fields, and notes are never written by a sync. One field to be aware of: the item's SKU is treated as a listing field — the sync writes your eBay Custom label into it whenever the listing has one. See What does eBay sync update?
- Unmatched listings ask first. On an account with existing inventory, listings that can't be matched go to a review screen instead of being created silently.
- Exports are read-only. Exporting never changes your data — it's always safe to run, any time.
- Disconnecting is non-destructive. Unsyncing eBay just stops future syncs; it doesn't delete or undo anything in Flippd or eBay.
The Safety Net Underneath
- Cloud storage — your data lives on our servers, not your phone; it survives reinstalls and device switches.
- Automatic scheduled backups, including offsite copies.
- Rolling 7-day point-in-time recovery — we can restore data to any moment in the past week.
- Per-item change history — the listing fields an integration changes (title, price, quantity, status, SKU, and sale amount) are logged on the item (Change History > Integrations), so any change is visible and reversible.
Good to Know
- If anything ever looks wrong after an import, don't bulk-edit or delete — contact support from the ? Help icon in the header first. With the change history and recovery tools, we can put things back exactly as they were.